Virtual brands have exploded in popularity, but are they franchises? Here’s a look at different models and legal considerations that could drive future development

With more options for companies to take delivery in-house, and with the major third-party services facing a litany of lawsuits, will some other service take over the delivery game?

Executives at Chili’s parent expect more measured growth than with It’s Just Wings; 250 restaurants offering it now and 900 expected by mid-year 2021

From creating an in-house vaccination policy to learning how to spot fake vaccine cards, an employment lawyer weighs in on how to navigate proof of vaccine requirements

From pizza delivery bots to AI assistants in the drive-thru, intelligent machines are no longer a novelty for off-premises-focused, labor-challenged operators