Operations

Restaurant site selection methodologies are changing and technology is playing a key role in the evolution. “The old way was to go out in the field with a map from AAA with sticky dots,” said Andy Verostek, market planning analyst for...

Although the economic downturn is affecting how much money some restaurants are allocating for eco-friendly initiatives, several quick-service chains nonetheless are moving forward with plans to make their operations greener. Officials...

SACRAMENTO Calif. —Restaurant operators in California are gearing up for what some have dubbed “Foam Fight 2009,” as law-makers consider legislation that could make California the first state to ban...

It’s never too late to lend a helping hand.Occasionally viewed as buyout-hungry titans or financial engineers, private-equity firms these days are stepping into the role of white knight by using their expertise to help portfolio companies survive...

Don Feinstein has learned an expensive lesson: Though initially costly to achieve, energy efficiency is money in the bank. Over the last year, the chairman of Emerald Foods Inc. and Diamond Foods LLC, two Wendy’s franchise...

When two rival motorcycle gangs started fighting in a McDonald’s parking lot in Long Island one summer evening, then 19-year-old nighttime manager Paul Facella knew he had to do something. He told his employees to call the police...

Imagine a young leader in your organization sends you a persuasively written request for funding and asks for time away from her day-to-day job to attend a professional development event that could improve her job performance and make her a better...