NRN surveyed over 400 restaurant operators for our latest market leader report. Discover how these industry leaders are leveraging data to shape their strategies and drive success.
In 1989, chef Chris Ponte was working as a sous chef at The Pepper Mill Restaurant in Clearwater, Fla. One of the regulars was a retiree named John Manning who always requested simple meals, such as clear broth and unseasoned fish. Some chefs will...
The second and final turn of the evening is over, and Raphael Lunetta plops down into a chair in the dining room of his restaurant, JiRaffe. A deep sigh and relieved wide smile hint that he’s glad this evening is over. Not that...
As hospitality school graduates begin to enter the job market this summer, professor Richard Ghiselli is concerned that very few will be applying for management jobs at quick-service restaurants. Last summer,Ghiselli, a longtime hospitality...
It took a nonfiction best seller and Hollywood’s Oscar-nominated adaptation to establish “perfect storm” in the popular lexicon as a handy metaphor for rare convergences of fateful factors.Though few restaurant operators may see themselves in...
Like an old friend, Harrah’s Steak House is comfortable to be around, a familiar, relaxing oasis in a busy world. Now in its 41st year, the restaurant is located on the lower level of Harrah’s Reno Hotel & Casino. It was here in...
Dick Elliott wasn’t a true restaurateur when he bought The Colony House in 1989. The recently retired corporate lawyer viewed the purchase as a real estate investment, a got-to-have property with an uninterrupted view of the historic harbor in...
Diners at North Pond, located in the heart of Chicago’s Lincoln Park, can’t help but notice the changing seasons as they walk to the restaurant or look out its windows. Its park setting is most fitting for a restaurant dedicated to serving...
William Michael “Mike” O’Neal, at 72, is still the activist restaurateur he was in his youth. Today, however, the operator of three successful restaurants in New York City is most passionate about becoming more environmentally conscious both...