Operations

Quick-service restaurant operators that have turned to outside firms to screen job candidates report immediate improvements in worker retention, offering relief from the segment’s notoriously high turnover. Atlanta-based Church’s...

Jon Shook and Vinny Dotolo started out as two dudes from Florida who met in cooking school and discovered that two can be stronger than one in the hospitality world. Each landed his first job with acclaimed chef Michelle Bernstein at...

Technology trends watcher and forecaster Daniel Burrus, of Milwaukee-based Burrus Research, is the keynote speaker at FS/TEC 2008 this week at the Gaylord Texan Resort and Convention Center in Grapevine, Texas. He recently spoke...

James Collins took a manager-trainee job at a McDonald’s restaurant near Cleveland in 1985. He had worked for the fast-food chain before as a teenager but left to take a factory job. However, when one factory closed and another...

Mama Fu’s Asian House, an Atlanta-based, fast-casual chain with 17 locations, garnered a new corporate parent when Murphy Adams Restaurant Group, a Mama Fu’s franchisee in Austin, Texas, purchased the brand last month for an undisclosed sum. The...

What do you get when you combine a former financier with no foodservice background, an ex-general manager and the former chef de cuisine of a luxury hotel?The answer is Pera, a 175-seat upscale Mediterranean brasserie specializing in grilled meats...