ATLANTA —Tech-savvy operators increasingly turn to “smart equipment” as a way to improve operations, maintain consistency, ease labor pressures and increase the speed of service. ...
It’s not easy for a restaurant to get noticed on Chicago’s Halsted Street on the Near North Side, considering the competition. But Boka, a four-year-old “progressive American” white-tablecloth restaurant, seems to have found its niche...
PHILADELPHIA —Casual-dining chains that have highly engaged customers also have engaged employees and financially outperform competitors that fail to make emotional connections with customers...
MADISON HEIGHTS MICH. Hungry Howie’s Pizza is preparing to launch TV spots in new markets and considering nontraditional media for the first time as its competitors continue to ramp up new strategic efforts to reach consumers. ...
Delia Champion, founder of Atlanta’s popular Flying Biscuit Cafe, was stunned to hear her name called out during the Stevie Awards for Women in Business ceremony at Caesars Palace in Las Vegas last month. The international awards had...
When Eben Freeman says he’s smoking Coke, he’s not talking about recreational drug use. The beverage director of Tailor, an avant-garde restaurant in New York City, actually pours the soft-drink syrup into a shallow pan and places it...
ANN ARBOR MICH. Domino’s Pizza customers can place orders by sending text messages from their Web-enabled cell phones is giving the chain’s new online ordering capability a mid-single-digit percentage boost in volume, sources at the chain indicate...
