COLUMBIA Md. Marcia S. Harris, president and chief executive of the Restaurant Association of Maryland, died Sept. 28. She was 67 years old. Harris, who joined the organization in 1986, steered it to become the largest membership-based...
“There are three basic things to remember relative to change: 1) face reality as it is, not as it was or as you wish it were, 2) change before you have to, and ...
ATLANTA —Employing a tactic that peers nationwide could readily borrow, an IHOP franchisee here has dramatically reduced worker turnover by using anonymous online surveys to find out what newly hired...
During a recent seminar attended by principals of the major foodservice consulting firms, a concern voiced repeatedly by all was the increase in seemingly arbitrary and overly challenging codes and regulations to build and equip foodservice...
Restaurateurs are learning to navigate the ever-changing and often-rocky landscape of health, nutrition and diet, a territory that might be called the internal ecosystem of the consumer.Operators who offer a wide array of menu items, marketing...
When Paul Clayton reached college age, his father made it clear how things were going to be. Clayton’s parents would pay for school, but he would be in and out of Boston University in four years. He could then visit them for a week in Germany...
ATLANTA Arby’s has added Toasted Subs to its sandwich selections, the company said, noting that the debut is the chain’s largest menu launch since the 2001 rollout of the Market Fresh line. The Toasted Subs line includes four varieties...
