Aweek before New York City Councilman Joel Rivera introduced his bill to provide the city’s restaurateurs with some workable alternatives to the Department of Health and Mental Hygiene’s recent ordinance mandating menu labeling, Tom Foulkes was in...
Most managers remember their first day on the job and whether it was a positive or negative experience. The more positive the orientation, the more likely a manager will stay in the job longer than the norm, restaurant operators say.In the battle...
SEATTLE Starbucks Corp. chairman and co-founder Howard Schultz’s controversial internal memo, questioning whether the chain has watered down its brand for the sake of growth, reflects the concerns of many foodservice companies intent on expansion...
Periodic remodelings are standard practice throughout the industry, but a new wave of building modernizations is among the latest strategies that mature quick-service chains are employing to keep customers from defecting to more cafelike...
SEATTLE Starbucks Coffee has added a service that enables consumers in North America to find the nearest unit via their cell phones. Users text-message the zip code of their location to MYSBUX and get the address of the closest unit as a reply. ...
NEW YORK Foodservice industry leaders are urging City Hall to lessen local restaurants' attraction for rats by permitting the eateries to install garbage disposals, according to local press reports. But New York's environmental-protection...
WILBRAHAM Mass. After running billboard ads near Friendly's headquarters here to enlist the company's employees in his cause, dissident shareholder Sardar Biglari resumed his efforts to gain seats on the family restaurant chain's board through...
DENVER In his first major move since taking the helm of Quiznos Subs, former Burger King chief executive Greg Brenneman has hired a former Presidential speechwriter and one-time marketing hotshot from Yum! Brands to oversee the sandwich chain's...
MARYVILLE Tenn. Dinnerhouse chain Ruby Tuesday Inc. is rolling out new technology that promises to protect customers who pay with credit or debit card credit from having their personal information stolen and used for so-called identify theft. ...
