The Happy Customer Index leverages proprietary data from Merchant Centric to understand which restaurant brands are checking all of the customer satisfaction boxes — from timeliness to cleanliness, and from price/value to loyalty. This data is...
One labor software company reported a 22% increase in QSR candidate volume year-over-year, while several executives noted they’re at or near full staffing levels.
Atlanta-based quick-service giant Chick-fil-A is trying international expansion — again. But this time it’s not one-offs; it encompasses a $1 billion plan for stores across Europe and Asia...
Many restaurants are looking to grow their digital capabilities and scale their businesses in 2023. However, in this unpredictable economy, brands with outdated legacy systems and outsourced digital capabilities are in fear of being left behind. ...
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