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Jim Sullivan

CEO, Sullivision.com

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Jim Sullivan is CEO of Sullivision.com, a resource for the industry providing tips and insight into training and optimizing staff.

Jim’s Recent activity

5 skills restaurant managers must master by 2024

May 16, 2019

Technology is changing what it means to be an effective leader

Hindsight is 20/20: A roadmap for success in foodservice

Apr 02, 2019

Jim Sullivan reflects on lessons learned

Forget the robots: It’s still a people business

Mar 05, 2019

Rethink all aspects of hiring and training to address the turnover crisis

10 daily leadership resolutions for 2019

Jan 04, 2019

Everyday actions that will improve results in the year ahead

10 challenges restaurant operators can expect in 2019

Dec 07, 2018

Rising wages, high turnover and tech disruption will shape the year ahead

Why most multi-unit manager training falls short

Nov 02, 2018

Research shows investment in this critical role is lacking

Is customer-facing service irrelevant in a digital foodservice world?

Oct 09, 2018

Technology may streamline service, but humans have the edge on hospitality

7 habits to make the leap from idea to action

Sep 05, 2018

Build these skills to bridge the gap between knowledge and execution

16 critical skills multiunit leaders overlook

Aug 15, 2018

Clear communication and big-picture thinking are essential

Who owns our customers and who will serve them?

Jul 02, 2018

Why labor and customer data are critical for productivity and profitability

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