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Black-Box-Global-Best-Practices-2020-Kelli-Valade-Avery-Block-James-Fripp.jpg Ron Ruggless
At the opening of the 25th Global Best Practices Conference, from left: Kelli Valade, president and CEO of producer Black Box Intelligence; conference co-chair Avery Block, restaurant experience manager at Taco Bell; and co-chair James Fripp, chief diversity and inclusion officer at Yum Brands Inc.
Operations>Workforce

Restaurant leaders from Fridays, &pizza and Sweetgreen on workforce trends

5 takeaways from the Black Box Global Best Practices conference

Restaurant leaders from a variety of legacy and newer brands shared their outlook for the year ahead and tools they were using to deal with change in the workforce during the annual Global Best Practices conference this week in Irving, Texas.

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