Sponsored By

Pizza Hut warns that website, app hackedPizza Hut warns that website, app hacked

Intrusion may have exposed 60,000 customers’ data

Ron Ruggless, Senior Editor

October 17, 2017

2 Min Read
Nation's Restaurant News logo in a gray background | Nation's Restaurant News

Pizza Hut warned about 60,000 customers over the weekend that their personal information may have been compromised in a “third-party security intrusion,” the company said.

The Plano, Texas-based division of Yum! Brands Inc., on Saturday sent emails to customers, saying the hack of its website and mobile app occurred in a 28-hour period from the morning of Oct. 1 to midday Oct. 2.

“Pizza Hut quickly detected the intrusion and immediately took steps to halt it and remediate the security issue,” the company said in a statement Monday. “We estimate that less than 1 percent of the week’s traffic was affected.”

The company indicated that the compromised data included names, billing ZIP codes, delivery addresses, email addresses and payment card information that could include the account number, expiration date and Card Verification Value number.

“We take the information security of our customers very seriously and invest in resources to protect the customer information in our care,” Pizza Hut said. “We value the trust our customers place in us, regret that this happened, and apologize for any inconvenience this may have caused.”

Pizza Hut is offering a free credit monitoring service for a year with Kroll Information Assurance LLC. The deadline for monitoring service registration is Jan. 11.

The pizza brand also advised affected customers to be vigilant for scams that seek personal information because of the hack.

Retailers and information companies have fallen victim to data breaches, including an estimated 143 million payment cards affected by the Equifax breach in July and others at Whole Foods Market in September.

Earlier this month, Oklahoma City-based Sonic Corp. said it was the victim of a data breach that reportedly resulted in the potential theft of millions of customers credit and debit card numbers. The Krebs on Security blog said the Sonic breach could involve as many as 5 million credit and debit cards.

Numerous restaurant chains have been victims of data security incidents, including this year with Arby’sChipotle Mexican Grill Inc. and Shoney’s.

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

 

 

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

Subscribe Nation's Restaurant News Newsletters
Get the latest breaking news in the industry, analysis, research, recipes, consumer trends, the latest products and more.