Seating style offers chain operators a new way to engage customers
More restaurant concepts are pushing aside the two-tops and setting a communal table into their dining room floor plans. Once found in only a handful of independent restaurants, shared eating spaces are popping up in both hip urban bistros and suburban chains, creating more welcoming environments that operators say help to build community, loyalty and sales — as long as they fit a concept’s image and don’t disrupt traffic flow or other diners. “Communal tables ...
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