Six months ago, this column began a detailed examination of the best practices of high-performing foodservice brands relative to employee recruiting, training, onboarding, retention and ongoing development. I believe that outside-in expertise is as valuable as inside-out when it comes to improving a business. This month, I suggest a summer reading list of recent best-selling books that explore the topics of business-building and people-development in creative and insightful ways. They each ...

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