Why Fast Casual is Eating the Industry’s Lunch

Economic shifts and cultural preferences accelerated by Generation Y and Z’s new attitudes have created an outspoken segment of customers who demand high quality, locally-sourced meals offering bold and diverse flavor profiles at a fair price, delivered quickly. While some concepts are fulfilling this tall order – Chipotle, Panera, Five Guys, and Shake Shack to name a few – the entire restaurant industry is changing in real time to meet evolving consumer tastes.