CHART survey presenters, from left: Victor Fernandez, TDn2K’s executive director of insights and knowledge, and John Isbell, director of training for Logan’s Roadhouse.
Restaurant and other hospitality companies are shifting training functions from the operations divisions and increasingly incorporating e-learning into their development programs, new research indicates. Those were among early results of a new “Trends in Hospitality Training Study,” conducted by the Council of Hotel & Restaurant Trainers, or CHART, and TDn2K, parent to analytics companies People Report and Black Box Intelligence. The findings were released July 29 during ...
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