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Chipotle Mexican Grill tests raising delivery menu prices as high as 17%Chipotle Mexican Grill tests raising delivery menu prices as high as 17%

Delivery now represents half of digital sales, which grew 202.5% to $776 million; same-store sales rebound, but quarterly net income drops compared to last year

Nancy Luna, Senior editor, Nation's Restaurant News

October 21, 2020

3 Min Read
Chipotle Prototype Shelving Newport
Delivery is now nearly 50% of digital sales at Chipotle.Nancy Luna

Delivery now represents half of digtal sales at Chipotle Mexican Grill, but the popular pandemic ordering channel is starting to hurt margins, prompting the chain to test raising menu prices found on third-party marketplaces and the company’s own app.

Price increases vary by test market, ranging from 7% to 17%, company leaders told analysts during the brand’s third-quarter conference call Wednesday afternoon. The same price increase applies to the brand’s white label channels or a third-party delivery app in test markets.

“Everyone is on equal footing there,” said Jack Hartung, the company’s chief financial officer. 

After experiencing a severe decline in same-store sales in the second quarter, which reflected the full impact of the coronav...

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About the Author

Nancy Luna

Senior editor, Nation's Restaurant News

Nancy Luna is a senior editor at Nation's Restaurant News and a contributing editor at Supermarket News. She covers the industry's largest and most talked about fast-food brands including McDonald's, Starbucks, Chipotle Mexican Grill, Taco Bell, Pizza Hut, KFC and Subway. She is an award-winning journalist with more than 25 years reporting experience. As a veteran business reporter based in Southern California, Nancy has covered some of the country's most beloved food and retail brands including In-N-Out, Taco Bell, Trader Joe's, Aldi, Whole Foods Market, Target and Costco. Luna is a graduate of Cal State Fullerton. When she's not digging for news on her beat, you can find Nancy regaling her fans about her latest dining adventures on her Fast Food Maven social media channels. Contact [email protected]  or follow her on Twitter at https://twitter.com/fastfoodmaven

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