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Raising Cane’s big goal, Texas Roadhouse’s culture, and third-party delivery performance

 

In this week’s episode of Extra Serving, NRN editor in chief Sam and executive editor Alicia Kelso discuss Raising Cane’s recent team event in Cancun, Mexico, where founder Todd Graves outlined his goal for Raising Cane’s to become a top 10 restaurant chain with more than $10 billion in sales. Plus, Sam and Alicia discuss their visit to Texas Roadhouse’s support center in Louisville, Ky., where they were reporting for the upcoming Brand Icon story. Then senior editor Joanna Fantozzi joins for this week’s extra serving to dive deeper into the recent Third-Party Delivery Study, discussing the difference in performance among the third-party platforms, the opportunity for the platforms to improve, and how chains, independents, and c-stores compare in delivery speed of service, order accuracy, and more. 

For more on the Third-Party Delivery Study, check out Joanna’s story on the report’s clear winner and Alicia’s feature on the difference in experience among chains, indies, and c-stores.  

If you want attend the CREATE event for emerging restaurateurs in Nashville for free, click here.

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