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La Madeleine promotes Christine Johnson to COOLa Madeleine promotes Christine Johnson to COO

Operations chief previously served as chief administrative officer at parent company, Le Duff America

Ron Ruggless, Senior Editor

February 3, 2022

1 Min Read
La Madeleine COO Christine Johnson 1540
La Madeleine has named Christine Johnson as chief operating officer.La Madeleine

La Madeleine French Café has promoted Christine Johnson to chief operating officer, the company announced Thursday.

La-Madeleine-COO-Christine-Johnson.jpgThe Dallas-based fast-casual brand said Johnson, left, most recently was chief administrative officer at its parent, Le Duff America Inc., where she earlier served as a vice president and general counsel. Johnson succeeds Sheryl Fox, who recently retired from the position.

“Christine has an extensive background in franchising, retail and hospitality, which has given her a great understanding of corporate profitability, operations and marketing,” said Lionel Ladouceur, CEO of La Madeleine since 2018, in a statement.

“She’s an innovative and well-rounded leader who brings a wealth of experience and industry know-how to our brand,” Ladouceur said.

As COO, Johnson has direct responsibility for the La Madeleine’s restaurant-level operations, marketing and franchise development, a spokesperson said.

Prior to Le Duff, Johnson had held general counsel positions at Dickey’s Barbecue Pit and worked at SSCP Management Inc., a Texas-based franchise group with a portfolio of more than 130 restaurants that include Applebee’s Neighborhood Grill Bar, Sonic Drive-In and Roy’s.

Johnson said she hopes to bring new ideas to La Madeleine’s operations.

Related:Walmart to pilot in-store La Madeleine bakery cafés

“Our industry has changed drastically in recent years, and we must embrace this without losing sight of our identity and the amazing legacy our brand has created,” Johnson said. “As we achieve this, La Madeleine will have the ability to grow from a regional brand into an international one.”

La Madeleine, founded in 1983, serves breakfast all day, lunch and dinner. It has more than 85 corporate-owned and franchised units in nine states.

Update Feb. 4, 2022: This story has been edited to include information on the predecessor in the COO role. 

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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