NEW YORK Outback Steakhouse, Famous Dave’s and McCormick & Schmick’s. —Talk of casual dining’s demise has been greatly exaggerated, according to top executives from Restaurant operators...
NEW YORK NexCen Brands Inc. promoted David McDougall to the post of senior vice president of QSR operations for the franchising arm of the multi-brand franchisor. McDougall, a 30-year veteran of the foodservice industry, first joined...
LOUISVILLE Ky. Two unhappy customers are suing KFC and its parent company Yum! Brands Inc. over a free grilled chicken promotion last month. Customers James Asanuma and Veronica Mora filed a lawsuit June 17 in Los Angeles County Superior...
Operators looking for evidence that customer loyalty is more important than ever need look no further than Pam Felix, co-founder of California Tortilla. When she eats somewhere other than the 39-unit fast-casual chain she started, she’s looking...
Toppers Pizza, which began life in Wisconsin college towns, has created a cultlike following that now is helping it expand. Many customers ate Toppers’ pies while in school or working for the concept, making pizzas or delivering them to dorms. The...
Daniel J. Kim, a former investment banker with Donaldson Lufkin & Jenrette in Los Angeles, was 30 years old when friends in South Korea approached him about the possibility of exporting their healthful frozen-yogurt concept, Red Mango, to the...
SAN CLEMENTE Calif. Pick Up Stix restaurants are offering a coupon for a free entrée with the purchase of another entrée in a deal available through July 15 at participating locations, officials announced Tuesday. The fast-casual chain...
CINCINNATI Gold Star Chili’s Memorial Day public-service announcements lasted all of five seconds. But officials say the image the spots used, a single piece of shredded cheese twisted to look like a yellow ribbon, didn’t need much more than that...
CHICAGO —One of the hottest questions in the restaurant industry is “What are you doing?” Social-networking sites like Twitter, Facebook, MySpace and LinkedIn have taken over as today’s word...
