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Trending this week: Chick-fil-A is ranked as consumers’ favorite brand in new survey

This week on Nation's Restaurant News the top story was NRN editors discuss the FAST Act, Dine Brands’ purchase of Fuzzy’s Taco Shop and the Uber Eats settlement. Plus, hear from John Cywinski, president of Applebee’s Grill & Bar. 

In other news, a new 2022 study from Market Force Information shows that consumers really, really like their Chick-fil-A. According to the study, based on a survey of over 5,000 quick-service and fast casual consumers, Chick-fil-A ranks as America’s top brand for food quality, restaurant atmosphere, speed of service, staff friendliness and overall value. Chick-fil-A scored an 84% on Market Force’s composite loyalty index, which measures all of those factors.

Also, one of the upcoming menu items currently being tested out at Taco John’s — the 370-unit, Wyoming-based “West-Mex” quick-service chain — is a flat, crunchy tostada topped with shredded, lettuce, pico de gallo, and two types of cheese. It reminds us of a more refreshing, remixed version of a Mexican pizza from that other quick-service Mexican chain. But while it might be tempting to compare the growing mid-sized brand to its national competitors, Taco John’s is carving out a corner of the market share all on its own with innovative menu items and a brand refresh as the mainly Midwest chain looks toward the future.

See what else was trending on NRN.com this week. 

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