News

Marty Cox walked into the same coffeehouse he’d been going to for years, ordered his usual coffee, and reached into his pocket for his wallet. Oops, no wallet. No problem, said the owner, who recognized Cox as a regular customer. Pay for it...

Operations and training veteran Susan Lumb has switched to education, although she is still in the restaurant business. Lumb’s career includes stints as vice president of operations for Hard Rock Cafe and as general manager and...

TAMPA FLA. —Personality and behavioral testing is not just for job applicants anymore as restaurant franchising companies increasingly employ such exams to screen prospective franchisees. Franchisors such as Beef ‘O’...

NEW YORK —Retail dining sales are on the rise at hospitals as foodservice directors grow the on-site, takeout and catering offerings available to medical workers, visitors and other passersby, according to a recent survey conducted by...

LONDON Compass Group PLC, the world’s largest contract caterer and facilities management specialist, said it has agreed to sell its 22-nation Selecta European vending business to Allianz Capital Partners, a private-equity firm, for about $1.53...

THOUSAND OAKS CALIF. Baja Fresh Mexican Grill’s new owners, just months after buying the troubled chain from Wendy’s International Inc. at what was considered a fire-sale price, are attempting to add value and novelty to its menu and reverse...

Ever think you need a crisis management plan or team assembled ahead of time? I’m sure various companies accused of discrimination, defrauding stockholders or ruining the environment wished they did when their accusers got some media attention...