Operations

Delivery & Takeout Solutions

The latest trends in off-premise for restaurants

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Uber Eats is starting to crack down on redundant and poorly rated virtual brands

Mar 28, 2023

Uber Eats announced a virtual restaurant certification program with VDC and Nextbite, and will begin removing poorly rated ghost kitchens from the app

Restaurant technology experts Meredith Sandland and Carl Orsbourn detail the path brands can take to digital maturity

Mar 23, 2023

The authors share tips from their latest book, Delivering the Digital Restaurant: The Path to Digital Maturity, in a recent LinkedIn Live hosted by NRN.

Wendy’s and more restaurant brands are moving away from the ghost kitchen model

Mar 20, 2023

Post-COVID-19 pandemic, ghost kitchens won’t work for everyone: But don’t expect dark kitchens to go dark

Just Eat Takeaway.Com announces leadership changes with its North America segment

Mar 15, 2023

Current Grubhub CEO Adam DeWitt to step down and will be replaced by Howard Migdal, CEO of SkipTheDishes

New book outlines the path restaurants can take to ‘digital maturity’

Mar 14, 2023

Follow-up to 2021’s “Delivering the Digital Restaurant” explores how restaurateurs can tap into the full potential of digital operations

El Pollo Loco works to hold onto younger, budget-pinched customers

Mar 10, 2023

Special promotions and $5 bowls are among platforms considered, CEO Larry Roberts says on Q4 earnings call

New Applebee’s president Tony Moralejo on the value experience

Mar 03, 2023

Casual-dining restaurant franchise group has learned to live with uncertainty since COVID, he says

Dine Brands’ search for fully franchised Mexican concept led to Fuzzy’s

Mar 01, 2023

Applebee’s parent is about to debut virtual Tender Fix concept at IHOP and tests virtual cheesesteak offering

Tech Tracker: Restaurant QR codes are evolving and so should yours

Feb 21, 2023

Olo CEO Noah Glass on their latest features including the new borderless platform and enhanced QR code ordering; plus, the latest in drive-thru AI technology

How Chick-fil-A is treating drivers like customers

Feb 17, 2023

A new concept opened yesterday on Third Avenue in New York City’s Upper East Side. It includes subtle Chick-fil-A branding, but it won’t be serving the chain’s signature chicken sandwiches. In fact, it won’t be selling anything at all...

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