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Technology

Articles and tips on how to best run your business, including talent retention, supply-chain partnerships focusing on the restaurant technology solutions.

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How McDonald's technology investments helped it navigate the pandemic

Jan 20, 2021

Chief digital customer engagement officer Lucy Brady talks about outdoor digital menu boards, kiosks and more. Meet the innovative, inclusive and industry changing leaders of the 2021 NRN Power List.

McDonald’s CEO Chris Kempczinski pushes digital innovation, ‘do-the-right-thing’ values

Jan 20, 2021

Meet the innovative, inclusive and industry changing leaders of the 2021 NRN Power List

Panera Bread is testing out ghost kitchens, mobile kitchens, and unveiling virtual catering

Jan 15, 2021

CEO Niren Chaudhary on what the next generation of Panera will look like

Viewpoint: Why this 300-unit restaurant chain killed its app

Jan 14, 2021

Penn Station East Coast Subs’ president explains why the move to mobile apps might not be right for all brands

Yelp reviewers can now offer feedback on restaurants’ COVID-19 health and safety practices

Jan 12, 2021

Consumers can offer feedback on individual restaurants’ mask-wearing and social distancing measures, starting Jan. 12

Del Taco pulls wraps off ‘Fresh Flex’ prototype

Jan 05, 2021

Design expands real estate options and offers third-party delivery pickup areas, double drive-thrus and parking for dining in cars

Inspire Brands chief information officer Raghu Sagi on new technology innovations at Buffalo Wild Wings, Arby’s

Dec 18, 2020

Contactless payment began testing at Buffalo Wild Wings in September, while an order-ahead platform will be launched at Arby’s in 2021

Schlotzsky’s rolls out two new smaller store prototypes for off-premise-focused experience

Dec 18, 2020

The Focus Brands-owned sandwich chain will open the first new units in Oklahoma and Arkansas in 2021

Need a Burger King Whopper? Soon you’ll be able to Google, order and pay

Dec 18, 2020

Burger King launches integration with search engine to make digital ordering easier

Shake Shack launches pilot program to allow delivery via its app in Miami

Dec 16, 2020

Nationwide rollout planned for early 2021

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