It came as no surprise to labor lawyer Nancy Delogu that a recently released federal study showed the restaurant industry had the highest rate of employee drug abuse of all businesses between 2002 and 2004. That’s because foodservice still lags...
It can be a first job, second chance or last resort. It is considered the lowest rung on the development ladder by most foodservice employees. It’s wet, dirty, smelly and repetitive. Many of your team members shudder at the role, but without it...
With an estimated 44 million workers uninsured nationwide and legislation pending in 31 states to mandate health insurance for all workers, restaurant operators who can figure out now how to offer health benefits to their employees...
NEW YORK The Restaurant Opportunities Center of New York, a restaurant-employee advocacy group likened by some to a union, said it will seek dismissal of a lawsuit filed against the organization by eight ex-members who contend they were cheated...
Pattye Moore stepped down as president of Sonic Corp. in 2004 for family reasons, but she was also burned out. She had been promoted from vice president after 10 years of directing the advertising and marketing strategies for the...
DURHAM N.C. —A novel study that examined the body weight of people who filed workers’ compensation claims found that obese employees not only file more such claims than do nonobese workers, but their...
In an industry beset chronically by high rates of worker turnover and criticisms of service, knowing how to pick the best job candidate remains a skill that is rarely taught to managers, according to chain veteran-turned-independent operator Phil...
Advancing from crew member to corporate executive or franchisee is a common career path at McDonald’s Corp. Twenty out of 50 of McDonald’s senior officials started out in the restaurants, as did 1,200 owner-operators and some 67...
When a company is in its infancy, its founder may find it easy to impart the same values to everyone. As the concept reaches, say, 80 franchised units in seven states, with another eight to 10 stores expected to open by December...
