Pay matters, says Sunitha Ramaiah, owner of Bombay Talkie, a sleek New York City restaurant that serves contemporary Indian food. Now in its third year, Bombay Talkie has retained about 85 percent of its original two-dozen employees. Ramaiah...
There’s much more to building sales than merely training servers to “suggestively sell.”Spotless operations and great service are but two examples that come to mind. Yet many operators overlook both the obvious and hidden daily opportunities they...
Juggling the demands of culinary instruction with those of running a restaurant is challenging, but there are perks, said Wilson Njenga, co-owner and chef of Caribbean Island restaurant on City Island in the Bronx, N.Y. Njenga also teaches at...
MINNEAPOLIS —To enhance the menus in the restaurants of its 161 domestic Radisson Hotels & Resorts, Carlson Hotels Worldwide, based here, went back to school. Because there is no...
Most managers remember their first day on the job and whether it was a positive or negative experience. The more positive the orientation, the more likely a manager will stay in the job longer than the norm, restaurant operators say.In the battle...
FareStart in Seattle is an example of how a nonprofit restaurant training program can redirect at-risk youth, the homeless, recovering addicts and other disadvantaged individuals toward productive careers. FareStart generates $1.5 million in sales...
In any organization a leader’s lasting value is measured by succession. That means the strength of your team is directly proportional to the quality of people you select, develop and groom daily.Finding and retaining talented people speaks volumes...
HYDE PARK N.Y. —Given the popularity of television cooking shows and chef competitions, The Culinary Institute of America is throwing its toque in the reality TV arena. For the first time in its 60-year history, the CIA, based...
Elizabeth “Liz” Sanchez swept the 2006 regional sales awards for Chevys Fresh Mex, the 104-unit casual-dining chain that belongs to Cyprus, Calif.-based Real Mex Restaurants Inc. Sanchez, director of the East Bay region for Chevys in...
Garden Fresh Restaurant Corp., the San Diego-based parent of the Souplantation and Sweet Tomatoes restaurant concepts, has always offered health benefits to its full-time employees.But last year the parent company of nearly 100 salad-buffet units...
