NRN surveyed over 400 restaurant operators for our latest market leader report. Discover how these industry leaders are leveraging data to shape their strategies and drive success.
Jamba Juice store managers in Hawaii love the flexibility of their schedules, says Dean McPhail, chief executive and owner of JJC Hawaii LLC, the smoothie chain’s Honolulu-based franchisee. That got McPhail thinking: Wouldn’t the employees in his...
NASHVILLE TENN. —Despite escalating wheat and dairy costs, the four-unit Bread and Company bakery-cafe chain here has eliminated its employee discount for food and now lets workers eat free. ...
Back in the Dark Ages—by that I mean the 1980s—marketers were agog over the potential to expand their range of consumer targeting through the use of that new medium called the facsimile machine.Restaurants could fax promotional offers and their...
LAS VEGAS —Tavern operator Steve Arcana is a believer in trickle-down economics. When tourism is strong and hotel rooms are full along this city’s glittering Strip, visitors tend to tip their...
Times Square may be a lot of things—noisy, crowded, dirty, vibrant and exciting—but it’s never tranquil. So when the former home of a quick-service chicken restaurant in that area became the site of chef Eiji “Taka” Takase’s chic new sushi...
When Denny’s was developing its new Allnighter menu, consumers were not just invited into the chain’s test kitchen to help the culinary team develop late-night dishes, they were brought in under the cloak of darkness. “We did it...
PLANO TEXAS —After relocating the salad bar to its own stand-alone island away from Pizza Inn’s namesake buffet indulgences, the chain’s corporate outlet here is not only moving more salads but also...
The people have cast their votes, and the results have been tabulated.New York City diners overwhelmingly say they appreciate the new law requiring that many chain restaurants list caloric information on menus, according to a study conducted by...
COLUMBUS Ohio Stewart Owens, a former chairman and chief executive of family-restaurant operator Bob Evans Farms, died Sept. 18 after a battle with gastric esophageal cancer, according to press reports. He was 53. Owens was brought into the...
