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Papa John’s is immediately hiring 20,000 employees during coronavirus pandemicPapa John’s is immediately hiring 20,000 employees during coronavirus pandemic

Papa John’s joins Domino’s as the latest delivery-focused restaurant chain to start hiring instead of laying off workers during COVID-19

Joanna Fantozzi, Senior Editor

March 23, 2020

2 Min Read
Papa John's driver
Papa John's is hiring while much of the restaurant industry is laying off employees.Papa John's

Joanna Fantozzi

While many restaurants are closing their doors and laying off employees, Papa John’s is looking to ramp up hiring to keep up with delivery and takeout demand during the coronavirus panic. Similar to Domino’s, which announced its accelerated hiring measures last week, Papa John’s is looking to hire 20,000 restaurant team members, including customer service representatives, cashiers, pizza chefs, drivers, assistant managers and manager-level positions.

“For anyone looking for immediate ways to earn an income, we’re making it quick and simple to apply, interview and be hired at Papa John’s,” said Marvin Boakye, Papa John’s chief people and diversity officer in a press statement. “We want to add talented team members to our Papa John’s family across the country to deliver food safely to our customers’ doorsteps. We are in the unique position – as a restaurant that specializes in delivery and carryout – to help our communities through this crisis.

To get as many team members on board as possible, Papa John’s is expediting the hiring process by directing potential employees to apply to jobs online or begin the process via text message (by texting JOBS to 47272). Applicants will oftentimes be interviewed on the same day and potentially start working that day.

Related:Papa John’s debuts Shaquille O’Neal-approved flatbread sandwich, ‘Papadia’

As the restaurant industry falters during this time of crisis, delivery-focused restaurants have had a distinct advantage because they are not frantically closing dining rooms. Over the past week, there has been a nationwide push for customers to consider delivery. DoorDash just introduced an #OpenforDelivery social media and marketing campaign in partnership with other third-party delivery services which offers health and safety information about food delivery and encourages customers to still get takeout to support foodservice businesses. Another social media push, #TheGreatAmericanTakeout, is encouraging customers to order takeout or delivery nationwide on Tuesday, March 24, to support local businesses. 

In addition to ramping up hiring, Papa John’s has also implemented contactless delivery and increased sanitation measures, including a ban of all cash payments and tips for delivery drivers.

This hiring push comes on the heels of a comeback fourth quarter for Papa John’s, as reported at the end of February, with same store sales up 3.5%.

As of December 29, Papa John’s has 5,395 locations worldwide.

Contact Joanna Fantozzi at [email protected]

Follow her on Twitter: @JoannaFantozzi

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About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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