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Starbucks’ reusable Red Cup Day returns amid planned union protestsStarbucks’ reusable Red Cup Day returns amid planned union protests

The restaurant company’s customer rush on Nov. 16 as fans line up for the annual reusable red cup giveaway day may be thwarted by planned picketing events nationally

Joanna Fantozzi, Senior Editor

November 15, 2023

2 Min Read
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Starbucks announced on Nov. 15 the return of Red Cup Day — the unofficial start of the Starbucks holiday season, return of the festive drinks in red cups, and annual red cup giveaway — on Thurs., Nov. 16th. Red Cup Day is typically one of the busiest days of the company’s calendar year, and in 2023, might hit a few snags, as Starbucks Workers United is planning a series of barista strikes around the country on Thursday.

Starbucks Red Cup Day’s giveaway is annual tradition where the company gives away free limited-edition reusable red holiday cups to customers who order any size of a holiday beverage, while supplies last. This is the sixth year for the Starbucks reusable red cup, which this year is made from 75% recycled content and features a design of ornament baubles. Customers who bring in their reusable cup again will receive $0.10 off for future purchases (and 25 stars for Rewards members) as part of Starbucks’ reusables program. 

Last year, Workers United planned similar protests on Red Cup Day in opposition to ongoing unfair labor practices. This year, using the hashtag #RedCupRebellion, the union is hoping to get thousands of baristas involved in walkouts in order to call attention to lack of employee resources on Red Cup Day, as well as other labor issues in general.

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“Red Cup Day is a notoriously difficult day for Starbucks employees because the company consistently staffs us poorly,” one Seattle barista explained in a video posted to Twitter. “It’s a day where workers are given a limited supply of product and the public is given one day to purchase it, resulting in frustrated, angry customers who lash out and even yell at employees.”

The protests ahead of the popular day of giveaways and celebration of new holiday drinks stands in stark contrast to the positive media attention around Red Cup Day. The fourth quarter is usually one of the highest performing quarters of Starbucks’ fiscal year, because of both the fall-themed drinks and holiday lineup, including Red Cup Day. Ramping up to Red Cup Day, Starbucks announced 3% raises for non-union baristas, with unionized employees subject to collective bargaining for unionized stores.

Contact Joanna at [email protected]

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About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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