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Kolache Factory promotes Dawn Nielsen to COOKolache Factory promotes Dawn Nielsen to COO

Founder’s daughter expands role in newly created position

Ron Ruggless, Senior Editor

April 18, 2018

1 Min Read
kolaches
Traditional Czech cakes — kolache.veou/iStock/Thinkstock

The Kolache Factory, a quick-service bakery concept, has promoted Dawn Nielsen to chief operating officer, the company said Tuesday.

Nielsen, daughter of Kolache Factory founders John and Jerri Banks, most recently served as a vice president at the Katy, Texas-based company, which has 58 locations in eight states.

KolacheFactoryDawnNielsen_April2018_0.jpg“I am so proud of what my parents built,” Nielsen (left) said in a statement. “It’s not easy to go into the restaurant industry with a totally new concept and make it. They blazed a path and I am excited and honored to move it forward and continue building on their amazing legacy with an aggressive nationwide franchise expansion.”

The Banks family opened the first Kolache Factory in Houston in 1982, serving the regionally popular Czech pastries filled with an assortment of fruits, meats, Polish sausages, eggs and cheeses.

Nielsen began working in the family’s first Kolache Factory at the age of nine, and she was instrumental in marketing and advertising the brand as it began franchising in 2000. She was named vice president after the death of her mother 10 years ago.

“Dawn has literally grown up with the Kolache Factory and has continually added the knowledge and skills necessary to help grow the brand,” said John Banks, company president. “She has already brought great things to the family franchise, and I am excited to see where we can take this company together in the future.”

The Kolache Factory has 27 company-owned stores and 31 franchised units. Three more units are scheduled to open this year.

Contact Ron Ruggless at [email protected]

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About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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