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Del Frisco’s to create more distinction between 3 brandsDel Frisco’s to create more distinction between 3 brands

Company hires Bain Consulting to hone Del Frisco’s Grille concept

Ron Ruggless, Senior Editor

April 26, 2017

2 Min Read
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Del Frisco’s Restaurant Group Inc. is creating more distinction between its three brands through new leadership, chefs and menu focus, executives said Tuesday.

Norman Abdallah, CEO of Southlake, Texas-based Del Frisco’s, said the company is taking steps to differentiate Del Frisco’s Double Eagle Steak House, Del Frisco’s Grille and Sullivan’s Steakhouse.

The company has hired Bain Consulting to help it hone the Grille concept. 

“Del Frisco's Grille is also testing a new menu based upon initial findings for Bain Consulting work, with a full rollout slated for the fourth quarter,” Abdallah said during a first-quarter earnings call. “It will include a much improved beverage program supported by formalized wine education of our staff designed to build check.”

Bain’s consumer research, which surveyed more than 3,000 Del Frisco’s guests, also found that price points were less of a concern than having a venue to socialize with friends, or providing a high-service meal.

“Only 13 percent of our guests are true value-seekers, looking for a well-priced meal,” Abdallah said. “This suggests to us that we have a distinct opportunity to build check with the overwhelming majority of our guests.”

Rhe research would also be used to determine real estate locations in the future, “so that we are even more disciplined in generating higher cash-on-cash returns from new store development,” he said.

The company will also accelerate restaurant development next year, to four to seven new restaurants.

In May, Del Frisco's Double Eagle Steak House will open a new two-story restaurant in Plano, Texas. In June, it will open a Del Frisco’s Grille in downtown Manhattan, complementing an existing location in Rockefeller Center.

The first opening of 2018 will be a Del Frisco's Grille in Westwood, Mass., Abdallah said.

“This will be the first location to incorporate the learnings from our Bain Consulting project, and to be considered our ‘Grille of the Future,’” he said.

For the first quarter ended March 21, Del Frisco’s net income fell 38.8 percent, to $3.3 million, or 14 cents per share, from $5.4 million, or 23 cents per share, the previous year. Revenue increased 3.3 percent, to $83.9 million, from $81.2 million the previous year.

Del Frisco’s systemwide same-sales slipped 0.2 percent in the first quarter, reflecting a 0.8-percent decline in average check offset by a 0.6-percent increase in customer counts.

By brand, same-store sales fell 0.5 percent at Del Frisco's Double Eagle Steak House, rose 1.1 percent at Sullivan’s Steakhouse and dropped 0.9 percent at Del Frisco’s Grille.

Among the recent leadership additions, Del Frisco’s has hired Sarah McAloon as president of the Del Frisco’s Grille brand. She assumed the post on April 3. McAloon most recently served as chief marketing officer of Cicis. 

As of March 21, Del Frisco's had 52 restaurants across 23 states and Washington, D.C., including Del Frisco's Double Eagle Steak House, Sullivan's Steakhouse and Del Frisco's Grille. 

Contact Ron Ruggless at [email protected]

Follow him on Twitter: @RonRuggless 

About the Author

Ron Ruggless

Senior Editor, Nation’s Restaurant News / Restaurant Hospitality

Ron Ruggless serves as a senior editor for Informa Connect’s Nation’s Restaurant News (NRN.com) and Restaurant Hospitality (Restaurant-Hospitality.com) online and print platforms. He joined NRN in 1992 after working 10 years in various roles at the Dallas Times Herald newspaper, including restaurant critic, assistant business editor, food editor and lifestyle editor. He also edited several printings of the Zagat Dining Guide for Dallas-Fort Worth, and his articles and photographs have appeared in Food & Wine, Food Network and Self magazines. 

Ron Ruggless’ areas of expertise include foodservice mergers, acquisitions, operations, supply chain, research and development and marketing. 

Ron Ruggless is a frequent moderator and panelist at industry events ranging from the Multi-Unit Foodservice Operators (MUFSO) conference to RestaurantSpaces, the Council of Hospitality and Restaurant Trainers, the National Restaurant Association’s Marketing Executives Group, local restaurant associations and the Horeca Professional Expo in Madrid, Spain.

Ron Ruggless’ experience:

Regional and Senior Editor, Informa Connect’s Nation’s Restaurant News and Restaurant Hospitality (1992 to present)

Features Editor – Dallas Times Herald (1989-1991)

Restaurant Critic and Food Editor – Dallas Times Herald (1987-1988)

Editing Roles – Dallas Times Herald (1982-1987)

Editing Roles – Charlotte (N.C.) Observer (1980-1982)

Editing Roles – Omaha (Neb.) World-Herald (1978-1980)

Email: [email protected]

Social media:

Twitter@RonRuggless

LinkedIn: www.linkedin.com/in/ronruggless

Instagram: @RonRuggless

TikTok: @RonRuggless

 

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