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Tech Tracker: How digital tech is capitalizing on the hot restaurant reservations market
Tock and Google now offer experience reservations; Diibs launches as a platform for bidding on last-minute reservations
2020 Vision is NRN's special report on the future of foodservice. Find out how the restaurant business will change in seven years
By 2020 restaurant architecture and design will embody both high-tech advancements and low-tech hospitality, appealing to consumers hungry for modern flourishes like cashless payments as well as the old-fashioned human touch.
The lines between industry segments will blur further, with quick-service chains adopting the upscale decor of casual-dining competitors — localized through art and graphics — and full-service and fast-casual brands adopting tools to speed up service.
At the same time, operators’ efforts to reduce the costs of build-outs, cut waste and bolster their green credentials will have some repurposing old buildings and many investing in energy-efficient equipment and materials.
Interior of an updated Wendy's with upholstered furniture.
Interior of an updated Wendy's with upholstered ...
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