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Tech Tracker: How digital tech is capitalizing on the hot restaurant reservations market
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C-stores, supermarkets target QSR customers with affordable prepared dishes
by alan j. LIDDLE
Convenience stores, supermarkets and other retail operators are looking to capture the hearts and stomachs of consumers by closing the prepared-food quality gap with restaurateurs.
In addition to improving their food offerings, retail establishments are competing more aggressively with restaurants by merchandising the higher-quality food items at more moderate price points.
This competition from outside the restaurant industry is being ratcheted up at a time when restaurateurs already bruised by the economic downturn are locked in a fierce market-share battle with other foodservice operators.
Recent consumer research underscores the growing risk to the restaurant industry.
Research firm Technomic Inc. said 41 percent of...
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