The long-stagnant family-dining segment is trying to reinvent itself, as several players work to modernize their operations and improve speed of service to attract younger quick-service customers.IHOP, Denny’s and Friendly’s are among the operators testing fast-casual or express-style concepts they say will appeal to on-the-go customers who seek efficiency and portability. Those attributes are particularly important during breakfast, a daypart the family segment ruled until fast-food giants ...
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Contact: Desiree Torres Desiree.Torres@penton.com