In an industry where job hopping is common, Tom Hart, general manager of Smith & Wollensky’s flagship steakhouse in Manhattan, stands apart. He has been with the eatery since it opened nearly 30 years ago and has seen the concept expand to nine restaurants across the United States. Hart has played a key role in contributing to the success of the restaurant, which last year reported $27.1 million in sales. Hart met Alan Stillman, Smith & Wollensky’s founder and chief executive, ...

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