Operators learn lessons from food fallout

Heightened consumer scrutiny of food highlights importance of damage control


Lean finely textured ground beef — commonly known as “pink slime” — had been the subject of media reports for several years without gaining much traction in the food world. But in 2011 the slime hit the proverbial fan.
 Celebrity chef Jamie Oliver pilloried the product on his television show “Food Revolution,” and the video, first aired April 12, 2011, went viral, sparking a social media storm that eventually sent restaurant chains, the National ...

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