SAN ANTONIO Pizza Patrón’s 2007 franchisee conference, founder and CEO Antonio Swad unveiled a drawing of the company’s store of the future: a free-standing, pad-built 1,200 square-foot unit with a veritable three-way freeway of distribution points: an exterior order window, an inside order counter and a drive-thru window, the chain’s first. —At That au courant design was history just a few months later, however, when a newer, ...

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