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Jim Sullivan

Articles by Jim Sullivan
Make training stick for restaurant employees
This short video details the importance of the daily development for training that sticks.
Jim Sullivan
The future of foodservice is now 
Jim Sullivan offers a peek into the future of dining out
10 signs of a bad restaurant
This lighthearted, short video is a favorite at Sullivision leadership workshops
Jim Sullivan
15 'don'ts' that can put a restaurant out of business 
Jim Sullivan shares 15 focus areas that give restaurants trouble
Rethinking company policy at restaurants
Jim Sullivan looks at the challenges and techniques of changing policy in foodservice
How restaurants can consistently improve service, sales
NRN columnist Jim Sullivan looks at the challenge of consistently improving service and sales
Jim Sullivan
Re-recruit your team every shift 
Jim Sullivan discusses reducing turnover and improving employee tenure
Jim Sullivan
Driving customer satisfaction with service 
Jim Sullivan shares seven tips for increasing your guests' satisfaction.
How restaurant operators can encourage teamwork
Learn how to convince employees that while diversity of opinion is natural, at the end of the day, unity is critical.
How to prioritize at work and beyond
NRN columnist Jim Sullivan suggests a practical approach to prioritizing for restaurant operators.
How to keep momentum after a restaurant shift
This video from NRN columnist Jim Sullivan highlights training tips for restaurant employees.
Jim Sullivan
New Year's resolutions for restaurateurs 
Jim Sullivan points out areas where most concepts have room for improvement in 2013
8 steps successful restaurant managers take during shifts
Industry expert Jim Sullivan looks at what successful restaurant managers do during shifts
10 tasks high-performing managers do before shifts
Successful managers begin by examining the architecture of a profitable shift, breaking each one down into three manageable phases: before, during and after.
Managing next year’s biggest operational challenges 
Jim Sullivan looks at the obstacles operators face in 2013
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