Reporter's Notebook

Chick-fil-A president's comments provoke ire, support

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After Dan Cathy says the quick-service company supports the “traditional family,” the new media universe explodes

When an interview with Chick-fil-A president and chief operating officer Dan Cathy, was published on July 2 on the Biblical Reporter website, there were few clues that his comments on the company’s support of the “traditional family” would produce a firestorm in social media and across the entertainment and political landscapes. The conversation reached a sizzle last week.

Business communications executives will be combing through the events of the past month to understand how a company came to be praised and pilloried in all corners of new media for a quote as simple as “Well, guilty as charged.”

I’ve put together a look at comments on Cathy’s statements from various sources that have joined the discussion. Some of the comments pose the possibility of offending sensibilities, so proceed with some caution.

Social media is the Wild West of conversation, with pun-slingers and snarky outlaws. I hope I’ve spared you the extremes.

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Jonathan Maze

Jonathan Maze covers finance for Nations Restaurant News, as well as restaurant chains based in the Midwest. Jonathan came to NRN in 2014 after seven years covering restaurants for Franchise Times...

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