Consumer Picks 2013: Family-Dining rankings

The following rankings cover the 13 Family-Dining chains in the 2013 Consumer Picks survey. Overall Scores represent the percent of respondents who said a chain was “excellent” or “good” in all attributes, which are then weighted by the importance determined by the survey respondents, and averaged. Likely to Return is not used to calculate Overall Score, and reflects the percent of respondents who said they “definitely” or “probably” will visit the chain again. Click through each chain to see all attribute scores. Return to Consumer Picks >>





Rank ChainOverall Score
1Cracker Barrel Old Country Store70.50%
2Bob Evans Restaurants64.10%
3Original Pancake House63.80%
4Big Boy52.80%
5IHOP52.70%
6Johnny Rockets51.90%
7Perkins Restaurant & Bakery51.40%
8Village Inn51.30%
9Denny's47.50%
10Friendly's Ice Cream46.90%
11Waffle House44.10%
12Shoney's43.20%
13Huddle House41.90%


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