The following rankings cover the 38 Casual-Dining chains in the 2014 Consumer Picks survey. Overall Scores represent the percent of respondents who said a chain was “excellent” or “good” in all attributes, which are then weighted by the importance determined by the survey respondents, and averaged. Likely to Return is not used to calculate Overall Score, and reflects the percent of respondents who said they “definitely” or “probably” will visit ...
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