Boasting the highest scores in seven of 10 attributes, The Original Pancake House ousted Cracker Barrel Old Country Store from the No. 1 position it had held in three prior Consumer Picks surveys. Although 616-unit Cracker Barrel still garnered top scores for Atmosphere and Menu Variety — the attribute most important to Family-Dining customers after Food Quality, Cleanliness, Service and Value — Original Pancake House, a 121-unit chain based in Portland, Ore., won the highest ...

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