CEO Michael Mack speaks about listening to the Kitchen Cabinet
Andrew Jackson, the seventh president of the United States, is reputed to have convened the first so-called “Kitchen Cabinet,” or panel of unofficial key advisers, but Garden Fresh Restaurant Corp. is making history of its own using a similar group to help define operations strategies. Acting on an idea by executive director of brand and menu strategy Joan Scharff, in 2007 the company put out the word to members of its Club Veg loyalty program — which now has more than a ...
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