Quick-service restaurant operators that have turned to outside firms to screen job candidates report immediate improvements in worker retention, offering relief from the segment’s notoriously high turnover. Atlanta-based Church’s Chicken saw hourly turnover fall by rates ranging from 38 percent to 53 percent at nearly 40 outlets in Texas and Tennessee that tested an automated telephone- and Internet-based screening program. Because the stores in the pilot test did ...
Register to view this article
It’s free but we need to know a little about you to continually improve our content.
Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.
Attention Print Subscribers: While you have already been granted free access to the NRN Digital and Print access package, for only a small additional amount, you can get NRN All Access, which includes premium reports such as the annual NRN Top 200 data. Either way, we ask that you register now. We promise it will only take a few minutes!