Your official guide to the restaurant industry’s biggest show! Get the top trends, hot new products and daily insights from NRN editors and leading foodservice experts.
New York City mayor Eric Adams announced last week in his annual State of the City address that the city would be creating a watchdog agency to regulate the booming delivery industry. The Department of Sustainable Delivery would be the first of...
What makes people really love a restaurant brand? Not just “what brand do they most frequent?” because inevitably the McDonald’s and Starbucks of the world would be at the top of the list purely as the winners of a numbers game. Rather, what makes...
We’ve covered at length the weird macroeconomic backdrop casting a tall shadow for the past two or so years. To summarize the weirdness, consider debilitating inflation, meteoric interest rates and spiraling consumer debt coupled...
Chipotle is preparing for its busiest time of year – March to May – by targeting 19,000 new hires throughout the next couple of months. To incentivize potential employees, the company has added several new benefits, including the addition of a...
Potbelly announced Monday the redesign of its loyalty program, Potbelly Perks, which now emphasizes faster and more custom rewards, and an easier to use customer interface. The Chicago-based sandwich brand has joined the growing throng of...
Pinstripes’ leadership team rang the bell earlier this month to mark the company’s debut on the public market after a special purpose acquisition company (SPAC) deal with Banyan Acquisition Company in late December. The eatertainment...
The state of Massachusetts and Grubhub have reached a settlement in the state attorney general’s 2021 lawsuit against the third-party delivery company for repeatedly violating the Massachusetts pandemic-era delivery fee caps. In March 2023...
Not even a month into 2024 and it’s safe to say Dutch Bros has had a busy year thus far. As the calendar turned, Christine Barone officially took over the CEO role after serving as president for a little over a year. The company shared...
As voice AI and robotics technology becomes more intelligent and widely-used, one of the more common user-end complaints is that the technology is not quite sophisticated enough to handle interactions as perfectly as a human might. For example...
The ICR Conference, the food and retail industry's investor event, occurred earlier this month with many public companies presenting key findings and future plans...