Regional quick-service chains once again scored highly in the Quick-Track Awards of Excellence, a consumer satisfaction survey by Sandelman & Associates released this week. The fast-casual Mexican chain Café Rio Mexican Grill won the top rating for overall excellence in 2010. According to Sandelman, 67 percent of the Salt Lake City-based Café Rio’s customers rated the chain as “excellent overall” based on their most recent visit. Other regional ...

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