OMAHA, Neb. A restaurant's reputation is damaged more by rude servers than by any other customer turn-off, including bad food, according to a consumer survey conducted by Opinion Research. The study found that a quarter of respondents regard impolite waiters and waitresses as the worst scourge of dining out.Second on the company's list of "ouch points" was an underestimate of the wait time for a table (cited by 20 percent), followed by slow service (15 percent), poorly prepared food ...
Register to view this article
It’s free but we need to know a little about you to continually improve our content.
Registering allows you to unlock a portion of our premium online content. You can access more in-depth stories and analysis, as well as news not found on any other website or any other media outlet. You also get free eNewsletters, blogs, real-time polls, archives and more.
Attention Print Subscribers: While you have already been granted free access to NRN we ask that you register now. We promise it will only take a few minutes!
Questions about your account or how to access content?
Contact: Desiree Torres Desiree.Torres@penton.com