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February 6, 2012
Brands look to offer home meal replacement
Chains aim to take advantage of supermarket inflation with value messaging.
February 6, 2012
Building confidence
Executive editor Robin Lee Allen's insights on the Feb. 6, 2012, issue of NRN.
February 6, 2012
Chains eye expansion amid uptick in consumer spending, demand
Consumer spending might pick up in 2012, say experts at the ICR XChange.
February 6, 2012
Commodities Corner: Volatile prices to persist
Expect another year of up-and-down costs.
February 6, 2012
Dripping with potential
Juice-bar concepts look to capitalize on growing health-minded audience.
February 6, 2012
Growth Chains: Currito
Brothers aim to build fast-casual burrito chain with focus on global flavors.
February 6, 2012
Having Words With: Keith Miller
The Subway franchisee talks about issues facing the industry.
February 6, 2012
Maintaining customer trust through honesty

When Kenneth Boxer called, you could hear the sense of betrayal in his voice.

Boxer is the owner of the Italian restaurant Palazzio in Santa Barbara, Calif., a restaurant known for its generous plates of pasta and servers who might spontaneously sing along to Dean Martin’s “That’s Amore” on a Saturday night. He he was calling to share his story of a scam he fears might be happening in restaurants across the country.

Recently, Boxer said, he discovered that a server he had employed for about 18 years was double charging customers for tips.

February 6, 2012
North of the border
Mexican cuisine continues evolution in U.S. restaurants.
February 6, 2012
Purchasing power
Experts advise streamlining in key areas to reduce costs in supply chain.
February 6, 2012
Special Report: Smart machines
Operators invest in efficient, multitasking equipment to cut costs, boost sales.
February 6, 2012
Tailoring the menu to meet guests' needs
Chains bend over backwards to make food the way customers want it.
February 6, 2012
World Views: London calling
A look at the UK market from David Coffer.
January 23, 2012
A better year ahead?
Executive editor Robin Lee Allen's insights on the Jan. 23, 2012, issue of NRN.
January 23, 2012
The game changers: Adam Fleischman
Umami Burger founder aims to take better-burger segment by storm.
January 23, 2012
The game changers: Customer data
Mining mountains of consumer info helps chains target guests more effectively.
January 23, 2012
The game changers: Daily deals
Operators find rewards, dangers in pervasive online discounting.
January 23, 2012
The game changers: Dan Coudreaut
McDonald’s executive chef expands QSR repertoire with ‘real food.'
January 23, 2012
The game changers: iPads
Tablet technology puts patrons in charge of the eating-out experience.
January 23, 2012
The game changers: Local sourcing
Regional, seasonal ingredients alter menus, consumers’ expectations.
January 23, 2012
The game changers: Purchasing prowess
Volatile commodity environment expands influence of supply chain managers.
January 23, 2012
The game changers: Retail partners
Operators build trust, recognition by using well-known brands.
January 23, 2012
The game changers: ShopHouse
Business pedigree, development capital make Chipotle spinoff one to watch.
January 23, 2012
The game changers: Smart receipts
Point-of-sale paper can market to guests with customized information, special offers.
January 9, 2012
A better year ahead?
Executive editor Robin Lee Allen on the Jan. 9, 2012, issue of NRN.
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