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Starbucks looks at installing needle-disposal boxes in bathroomsStarbucks looks at installing needle-disposal boxes in bathrooms

The move comes in response to an online petition by employees

Joanna Fantozzi, Senior Editor

January 11, 2019

2 Min Read
Starbucks looks at installing needle-disposal boxes in bathrooms
Irina274/iStock/Getty Images Plus

Starbucks is actively considering installing safe-needle-disposal boxes in bathrooms at select locations in response to an online petition created by Seattle employees.

The petition — which has so far been signed by more than 3,700 people — was drafted after three baristas at a Starbucks in Seattle complained in October 2018 of being poked by discarded hypodermic needles thrown away by drug users. 

“I’m pretty sure it looks worse to have your baristas continuously exposed to HIV and Hep C and Hep B than to have locked boxes for needle disposal in areas open to the public,” an unnamed barista told KIRO 7 News in October.

She also said the situation has escalated since Starbucks opened its bathrooms to everyone — including nonpaying customers — in May 2018 as part of its “Third Place” policy.

At the time the dangerous needle incidents were reported, a Starbucks spokesperson confirmed that at least two baristas had been poked by needles while working, but said their employees have been trained since early 2017 on what to do when hypodermic needles are found.

“Employees risk getting poked, and do get poked, even when following ‘protocol’ of using gloves and tongs to dispose of used needles left in bathrooms, tampon disposal boxes, and diaper changing stations,” the online petition read. “It costs almost $2,000 just for one round of after-exposure shots, not including other tests, shots, medications, etc. Employees have to pay out-of-pocket for this before being reimbursed until Starbucks’s company insurance kicks in.”

Starbucks will make the decision whether to install sharps disposal boxes or explore other solutions on a store-by-store basis based on factors like design, layout, traffic, and the needs of the community. 

“These societal issues affect us all and can sometimes place our partners (employees) in scary situations, which is why we have protocols and resources in place to ensure our partners are out of harm’s way,” a Starbucks representative said. “I can’t emphasize enough that if our partners are ever in a position where they don’t feel comfortable completing a task, they are empowered to remove themselves from the situation and alert their manager. As we always do, we are constantly evaluating our processes and listening to partner feedback of ways we can be better.” 

As of the end of fiscal 2018, Seattle-based Starbucks had 29,324 stores worldwide. 

Contact Joanna Fantozzi at [email protected] 

Follow her on Twitter: @JoannaFantozzi 

About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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