TUCSON ARIZ. —Effective employee training not only generates a return on investment, but it reflects a company’s strategy and reinforces its culture, hospitality executives told attendees at the recent...
SAN FRANCISCO —The restaurant industry is approaching racial, ethnic and gender parity to national demographics in the makeup of its hourly workforce, but it has yet to bridge the diversity gap at the...
Close to 80 percent of surveyed restaurant operators encourage employees to participate in community service activities, and half report better morale and retention when workers volunteer in the community, according...
Becoming a chef came naturally for Tony Miller. Miller, who grew up picking fresh fruit from his family’s garden in Los Angeles, comes from a long line of cooks, chefs and restaurateurs. His family owns...
It came as no surprise to labor lawyer Nancy Delogu that a recently released federal study showed the restaurant industry had the highest rate of employee drug abuse of all businesses between 2002 and 2004. That’s...
Racial conflicts rarely occur at the Red Lobster restaurant on the south side of Dallas, despite the diverse mix of employees, says general manager Vanessa Zachary. Diversity programs tap the...
With an estimated 44 million workers uninsured nationwide and legislation pending in 31 states to mandate health insurance for all workers, restaurant operators who can figure out now how to offer...
Pattye Moore stepped down as president of Sonic Corp. in 2004 for family reasons, but she was also burned out. She had been promoted from vice president after 10 years of directing the advertising and...