Staffing pressures have built noticeably this year, and restaurant operators are employing more technology than ever before to recruit, hire, train and manage the increasingly hard-to-find workforce. Declining unemployment rates are being felt among restaurateurs, said panelists in a “Leveraging Technology to Develop Your Employees” panel at the NRA Show. “I feel like a switch got hit in January of this year,” said Kristen Zagozdon, vice president of human resources ...

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